Troubleshooting
Restore the pairing with the smartphone
To restore the pairing with the smartphone:
- turn off WiMATE smartband by swiping the screen upward or downward to Parameters icon
,
- tap shortly on the screen to Off icon
,
- touch Off icon
for a few seconds (the screen vibrates once),
- turn on the smartband by pressing the screen until it vibrates 3 times,
- pair again the smartband with the smartphone using WiMATE APP
.
Frequently asked questions (FAQs)
In this chapter you'll find a list of your frequently asked questions and more.
Our advisers offer you answers and effective solutions to help you solve your issue.
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