Troubleshooting
Display heart data with accuracy
To get accurate heart data:
- wear the smartband around the wrist dry and clean (free of sun cream), close to the wrist joint, directly in contact with the skin,
- make sure the smartband is tight enough (but confortable).
WiMATE App

registers the heart data and statistics by time slot. At the first connection, heart data are available after one hour of use.
Note
A tatoo printed in face of WiMATE sensors may distort heart data measurement.
Frequently asked questions (FAQs)
In this chapter you'll find a list of your frequently asked questions and more.
Our advisers offer you answers and effective solutions to help you solve your issue.
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